Learning Culture and Game Design: Crafting Engaging Training Programs with Michael Boulter

Learning Culture and Game Design: Crafting Engaging Training Programs with Michael Boulter

Today we’re joined by a special guest, Micheal Boulter. In this enlightening conversation, we delve into the innovative approaches transforming the landscape of training and development in the workplace. We explore the concept of Embedded Trainers, where trainers work hand-in-hand with frontline operators to enhance job performance and provide real-time feedback.

Micheal sheds light on leadership development initiatives that create clear career pathways, characterized by structured learning modules and tight feedback loops for skill mastery. We emphasize the value of listening and empathy in understanding workforce needs and enabling meaningful change.

Our discussion also ventures into the realm of game-based learning, sharing insights from Micheal’s experience with designing educational games that mirror real-world challenges and enhance problem-solving skills. We’ll learn about the iterative process behind these games, the necessity of simplicity, and the powerful lessons derived from post-game debriefs.

Additionally, we touch on key takeaways from the book “Atomic Habits,” the significance of identity in behavior change, and how Micheal’s running streak exemplifies commitment and discipline. Together, we’ll examine the balance between developing leaders and retaining top talent and discuss innovative methods to integrate social and facilitated learning within organizations.

Full Episode

Guest Links

Show Notes

  • [00:00 — 04:59] Accessibility and randomness make the game popular.
  • [05:00 — 08:41] Improved onboarding by designing safety-focused game.
  • [08:42 — 11:17] Hygiene practices, swabbing, sterilizing, production, safety cards.
  • [11:18 — 13:30] Iterative game design improved through playtesting feedback.
  • [13:31 — 18:00] Use existing games as inspiration to adapt.
  • [18:01 — 21:27] Invest in change leadership for organizational retention.
  • [21:28 — 23:52] Structured learning pathways enable leadership skill development.
  • [23:53 — 28:06] Peer learning surpasses traditional course instruction.
  • [28:07 — 30:01] Flight bump incentive, Hawaii trip funds reconsidered.
  • [30:02 — 31:16] Pursuing game design, consulting, and empathy growth.

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