Is your team resisting AI adoption? Are they struggling to see how AI could actually help their work?
Rebecca Scales discovered the real barrier isn’t reluctance to learn – it’s self-efficacy, people’s belief that they can actually use these tools effectively.
As Director of Capability Development at Procore Technologies, she watched initial AI training fail because pressing “enroll” meant admitting you don’t know something, a psychological barrier especially high for engineers.
But Rebecca cracked the code with an unconventional approach that turned resistance into remarkable engagement: 6,000 training sessions in just four months.
In this episode, Rebecca reveals her data-driven methodology, the psychological gateway that made formal training feel less threatening, and why one engineer went from saying “no” to becoming her biggest champion.
If you’re leading an AI initiative and wondering why adoption is slower than expected, this episode will show you what you’re missing.
Full Episode
Guest Links
Show Notes
- [00:00 – 01:50] AI Readiness and Organizational Mandates
- [01:51 – 06:45] Understanding Resistance to AI Adoption
- [06:46 – 11:08] Internal Research and AI Tool Adoption Study
- [11:09 – 17:41] Creating a Gateway to Learning: The Role of Podcasts
- [17:42 – 20:09] Building Relationships for Effective Learning Programs
- [20:10 – 22:11] The Evolution of Podcasting and Production
- [22:12 – 24:40] Effective Distribution Strategies for Podcasts
- [24:41 – 25:53] The Impact of Word of Mouth and Engagement
- [25:54 – 31:36] Measuring Success: Data and ROI in Learning Programs
- [31:37 – 40:07] The Role of Debate in Developing Critical Thinking Skills
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