Essays on companies with exceptional cultures of continuous learning.
Amazon. It’s doubtful that you’d be here (on the internet) and not know of Amazon. You probably have an opinion about what it’s like to work there. You’re also probably a patron, and you’ve probably wondered how, despite all the controversy and negative attention Amazon draws, every appendage of Amazon’s business works, and works incredibly …
Which are more valuable: good ideas or good people? I’ll let Ed Catmull, former president of Pixar and Disney Animation Studios, share his own opinion before I dissect his thoughts: “The view that good ideas are rarer and more valuable than good people is rooted in a misconception of creativity.” Developing complex products requires teams …
Xerox saved itself $100 million over breakfast. It had nothing to do with the food they ate or the coffee they drank. It had everything to do with a delicate balance of process and practice. Chatter at Breakfast Anthropologists at Xerox’s Palo Alto Research Center (PARC) noticed a unique way customer service reps addressed machine …
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