In today’s episode, we sit down with Lisa Hammack for an insightful conversation that delves deep into the pivotal role of frontline managers and the dynamics of supporting team success. Lisa shares her journey, highlighting how youthful curiosity fueled her career, offering a glimpse into her personal life, where her family bonds over their love for the Kansas City Chiefs and Taylor Swift.
Lisa reflects on her pioneering work at Oracle, where she developed the Global Sales Leader Academy amidst a significant shift from on-premises to cloud-based solutions. The conversation explores leadership forums, town halls, and how involving everyone in strategic decisions fosters a robust learning culture. From innovative sales training and skill development to creating a culture that values growth and transparency, Lisa emphasizes practical strategies to enhance employee engagement and retention.
We dive into the challenges and triumphs of building leadership training programs, managing upward expectations, offering genuine career growth, and the importance of continuous learning. Lisa provides a rich narrative of her early career at Dun & Bradstreet, propelling through her current advisory roles, while also discussing future prospects with evolving technology and AI.
Tune in as we unpack these themes, offering valuable lessons for leaders and managers alike.
Full Episode
Guest Links
Show Notes
- [00:00 — 06:05] Chiefs won Super Bowl; Travis-Taylor relationship boomed.
- [05:06 — 08:24] Centralize training, adapt messaging, and targeting diverse stakeholders.
- [08:25 — 11:15] Training rebuilt; unexpected college hire program initiated.
- [11:16 — 14:55] How Oracle reorganizes yearly for optimal business structure.
- [14:56 — 18:26] Transparency in career paths and opportunities matters.
- [18:27 — 21:16] Sisense provides career paths by exposing entry-level employees to various roles.
- [21:17 — 23:37] Career growth improves retention and employee satisfaction.
- [23:38 — 27:46] Leadership forums foster transparency and inclusive strategy.
- [27:47 — 29:24] Focusing on developing young sales team skills and processes.
- [29:25 — 33:55] Active listening and building consultative customer relationships.
- [33:56 — 37:52] Curiosity and genuine care drive career advancement.
- [37:53 — 40:17] Reflecting on career achievements and future excitement.
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