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Learning and Development
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Training is the highest leverage thing you can do

Reading Andy Grove’s book High Output Management (great summary here), I came across some excellent thoughts on training, and especially his point that training is one of the highest leverage activities a manager can perform.  Leverage,…
Boy and Girl Learning
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How do I teach my people this?

As the owner of a business creating learning events for individuals and companies, I’m often asked, “How do I teach my people (employees/customers) this topic?” If you’re responsible for the education of others you need to be thinking…
Learning and Development

What if we don’t train them... and they stay?

In my last blog post, I introduced the ideas of Peter Drucker, that I came across in a compilation of his work. One of the entries addressed his insight into knowledge workers as mobile assets. I share my thoughts in this short video.…
Video training

Convey Information About Characters Without Extra Dialogue

In this follow-up post on my DevLearn presentation in Las Vegas, I want to dig into how to use depth and volume to manipulate point of view (POV) and angles to convey new information about characters. I’m going to use two narrated clips…

Why is User Training Important?

Foregoing the opportunity to show new users how to navigate your platform effectively during onboarding not only lowers your chances of retaining them, but it also weakens customer loyalty in the long run. To avoid churn, low retention rates, and general confusion about what you offer as a business, here are some user onboarding best practices.

2020 Skills: Computational Thinking

We look at inspirational examples from Elon Musk to Steve Jobs to Albert Einstein to explore what computational thinking is and what someone needs to do to become better at working with big data. 

2020 Skills: Virtual Collaboration

We explore what virtual collaboration is and what someone needs to do to become better at working in virtual environments. We also look at some of the challenges of working in a virtual team. 

What the 1994 FIFA World Cup taught us about learning design

Can you imagine watching sports without the constant on-screen graphic giving you the score? Would you believe this wasn't the norm until 1994? This is what signaling in learning design is all about. Numerous studies have shown that humans learn more deeply when visual and/or verbal cues are added to highlight the organization of the essential information. 

Internet memes point to a feature of great learning design

Captions are great. They have played a huge part in the worldwide phenomenon known as memes. This is the principle of contiguity at work, where corresponding printed words and graphics are placed near rather than far from each other. 

What classical antiquity can teach us about bite-size learning

Chapters originated in the era of classical antiquity and their benefits have persisted ever since. Breaking content into bite-size chunks helps people by (1) organizing information, and (2) allowing them time to reflect on what they have just consumed.