2020 Skills: Cross-Cultural Competency

This week we explore what cross-cultural competency is and how successful employees within diverse teams need to be able to identify and communicate points of connection (shared goals, priorities, values) that transcend their differences and enable them to build relationships to work together effectively.

2020 Skills: Novel and Adaptive Thinking

In this post we explore what adaptive thinking is and what someone needs to do to become better at responding to new challenges they haven’t faced before. How can people learn to respond better to new situations? In your training design, provide plenty of opportunities for your employees or customers to be exposed to new situations that challenge them to adapt. 

2020 Skills: New-Media Literacy

Bite-sized, vertical videos are being consumed at a rate of over 3 Billion per day. Are your employees equipped with the new media skills to maximize this increasingly popular form of content distribution?