A few weekends ago, my book club announced our new book for the month. Usually, I can’t wait to find out what it’s going to be… but this month, to say my heart sank would be an understatement (dramatic, maybe). It turned out to be Kauzo Ishiguro’s latest science fiction novel: Klara and the Sun. …
“No one learns as much about a subject as one who is forced to teach it.” – Peter Drucker In my late 20’s I was a consultant at KPMG. Early in my career, I focused internally on delivering training to our offices in South Africa. For three weeks every month, I was on the road …
“I am neither especially clever nor especially gifted. I am only very, very curious.” – Albert Einstein “I am inspired by curiosity. That is what drives me.” – Elon Musk From the theory of relativity to self-driving cars, most of history’s breakthrough discoveries have something in common: they are the result of curiosity. This impulse …
Businesses must embrace continuous learning to stay competitive. For employees to keep up with the tools, tech, and innovations in their field, training can’t just happen once or twice a year at event-based seminars. This outdated method simply can’t match the pace of the evolving learning demands of the modern workforce. Instead, learning needs to …
Event-Based Training is Dead: Build a Learning Ecosystem Instead Read More »
Which are more valuable: good ideas or good people? I’ll let Ed Catmull, former president of Pixar and Disney Animation Studios, share his own opinion before I dissect his thoughts: “The view that good ideas are rarer and more valuable than good people is rooted in a misconception of creativity.” Developing complex products requires teams …
This post builds on my cornerstone piece on How Great Companies Become Ultimate Learning Machines. Go read that first to learn how I discovered our approach for reverse-engineering a healthy learning culture. In this post, we’re going to walk through that approach. If you follow the steps below, you will be able to start the learning …
Transforming Your Learning Culture (Step-by-Step Tutorial) Read More »
“Success is just a byproduct of learning, and learning is a byproduct of curiosity. Ultimately, if you are curious about something, you will be successful at it, and the more curious you are about it, the more successful you will be at it.” –Naval Ravikant On August 12, 2019, I received a text message that …
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Xerox saved itself $100 million over breakfast. It had nothing to do with the food they ate or the coffee they drank. It had everything to do with a delicate balance of process and practice. Chatter at Breakfast Anthropologists at Xerox’s Palo Alto Research Center (PARC) noticed a unique way customer service reps addressed machine …
Mike Kunkle’s new book (his first), The Building Blocks of Sales Enablement, brings a systems-thinking approach to sales enablement. Regular readers will know my love of systems thinking in organizational learning. The work of Peter Senge hugely inspires me (check out my summary of his seminal book, The Fifth Discipline). He calls systems thinking “the …
The Building Blocks of Sales Enablement (Book Summary) Read More »
Do you like surprises? An Amazon package delivered before the expected arrival date, a bunch of flowers from a secret admirer, or seeing that the new season of your favorite series has finally been released on Netflix. I love surprises, which is why it is no surprise that I decided to write an essay on …
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